Associate Director, Commercial Development- Oncology (West)

Come and Save Lives with Us!

SERB Pharmaceuticals is a growing international specialty pharmaceutical group that is a dedicated ally to healthcare providers treating patients with critical conditions, focusing on emergency care and rare diseases.  We have over 470 employees in 16 countries and a group revenue in excess of €350m.

Our portfolio 80+ rescue medicines make a real difference in the lives of patients and their caregivers and that gives every one of our employees a sense of purpose.

Our Purpose is supported by our 4 key values:

• We make patients our priority
• We act with integrity and accountability        
• We work together as one team         
• We look for better ways forward       

Broad Overview 

The Associate Director, Commercial Development is a customer-facing role responsible for designing customer engagement strategy, driving insight generation, and building productive relationships with Scientific Societies, Speakers, National/Regional Medical Experts and other key influencers in their assigned geography. 

The Associate Director, Commercial Development will build advocacy and support for the SERB Oncology Portfolio [Voraxaze® (glucarpidase), Vistogard® (uridine triacetate)] among thought leaders using approved materials and will serve as primary contact with these key influencers. 

The Associate Director, Commercial Development is responsible for compliantly liaising with Medical Affairs, R&D, Market Access, Sales, and Marketing to execute customer engagement plans, address customer needs, generate feedback and insights, identify/initiate appropriate projects of mutual interest to SERB and customers, anticipate market trends, and uncover competitive intelligence, ensuring delivery against business objectives. 

In the Commercial Development role, some of your responsibilities will include:  

• Establish Champions in top Oncology Institutions and Thought Leader/KOL engagement 

• Generate and deliver timely customer insights across care pathways and the hospital setting. 

• Responsible for deployment of HEOR model including conducting high level discussion with key members of hospitals and Thought Leaders  

• Conventions and Congresses presence and planning 

• Facilitating pull-through of guidelines and data generation 

• Engagement with Scientific and Patient Advocacy Societies; identifying key decision-makers and board members 

• Peer to Peer educational programs 

• Compliance 

• Maintain current scientific knowledge. 

• Engage with major residency & fellowship programs to provide medical education on our products 

• Collaborate with Sales Leadership to enhance effectiveness of Key Account Managers and Account Managers 

• Collaborate with key stakeholders including Sales, Medical, Legal and Regulatory to build and implement integrated Advocacy strategies. 

• Communicate advocacy and KOL development strategy to the organization and Leadership Team. 

• Develop and champion SERB brand to ensure it is consistently and meaningfully represented by external and internal stakeholders. 

• Develop and/or evolve department operational procedures and processes that foster effective communications. 

• Establish metrics and track program effectiveness and ROI. 

The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. 

Job Requirements: 

• 10+ years of Sales with demonstration of top performance, Medical Science Liaison, Thought Leader Liaison, or Medical Affairs experience preferred 

• Demonstrated understanding and strategic application of Scientific knowledge, data, and partnerships with Scientific Societies 

• Demonstrated Key Opinion Leader (KOL) Development 

• Experience with managing the hospital setting and health systems  

• Oncology, rare disease experience is preferred 

• Previous experience in Marketing or Commercial is a plus 

• Self-motivated with leadership abilities with excellent communication skills 

• Strong Leader with demonstrated leadership abilities 

• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)  

• Cross Collaboration- demonstrated ability to effectively and compliantly partner across multiple internal teams and stakeholders  

• Travel >70% 

Company Benefits: 

• Vacation, Sick and Personal Time 

• Auto Allowance 

• Medical, Dental, Vision and other Voluntary benefits 

• Paid Parental Leave 

• Tuition Assistance 

• Discretionary Bonus Plan 

• Competitive 401(k) 

Serb Pharmaceuticals is an equal opportunity employer. We offer competitive compensation & benefit packages, challenging opportunities and a culture of working together in a supportive way built on our strong foundation of values.