Human Resources Advisor

Job Requisition ID:  32203
Department:  HR
Category:  Corporate - HR


Date:  27 Mar 2024

Come and Save Lives with Us!

The Company is a growing international specialty pharmaceutical group that is a dedicated ally to healthcare providers treating patients with critical conditions, focusing on emergency care and rare diseases.  We have over 400 employees in 16 countries.
Our portfolio 80+ rescue medicines make a real difference in the lives of patients and their caregivers and that gives every one of our employees a sense of purpose.

Our Purpose is supported by our 4 key values:

  • We make patients our priority    
  • We act with integrity and accountability 
  • We work together as one team  
  • We look for better ways forward



Principle Responsibilities

Serve as primary contact to addresses employee concerns and assist line managers and employees in understanding, implementing, and following HR procedures and policies. 

Undertake efficient HR administration for client group covering all aspects of the employee lifecycle including joiners, conducting all HR inductions, contractual changes, processing leavers etc.

Main contact for the Global HR Helpdesk and for any queries regarding this platform, providing administration support as and when required to the wider HR team.

Contribute as a proactive member of the Wales Operational Management team ensuring the HR perspective is considered.

Coach and counsel management in investigating employee relations issues appropriately, executing performance improvement and disciplinary processes in an efficient manner.

Advise and support line managers on the management of sickness absence cases in accordance with absence management policies and the Equality Act 2010, liaising with Occupational Health Specialists as appropriate.

Advise line managers on all pre-employment, new starter, annual, and ad hoc medicals in conjunction with EHS.

Accountable for full cycle recruitment for assigned roles including working with hiring managers to create job descriptions and mutually accountable recruiting plans, interviewing job applicants to fill job openings, and supporting managers in making selection decisions.

Guide managers and employees through the annual performance appraisal process.

Conduct stay and exit interviews and analyse data to make recommendations to the management team for corrective action and continuous improvement.

Ensure the accurate and up-to-date maintenance of HR electronic personnel files and the HR Information System and ensure appropriate security for all HR related information. 

Maintain job descriptions to ensure that a current job description is on file for all in assigned client group.

Identify trends that could impact organisational objectives and/or operational resources. Provide statistical and management information using the HR Information System and other external sources as required.

Administer the HR section of the internal intranet on SharePoint ensuring information is always up to date.

Undertake project and policy development work as directed by the line manager.

Act as back up for the Payroll and Benefits Specialist in monthly payroll processing when required.

Keep abreast of developments in employment legislation and case law and proactively brief management on relevant changes and new legislation. 

Ensure that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with Company values.

Carry out other reasonable tasks as required by the Line Manager.


Principal Relationships

Internal: HR Team, employees, management

External: Vendors, suppliers, government agencies


Education and Experience

Bachelor’s degree in Human Resources or related field is desirable.

CIPD Level 5 certification preferred.

Prior experience in a generalist role is essential.

Must have familiarity with HR policies, procedures, and HR functional expertise.

Proficient with Microsoft Office (Word, Excel, PowerPoint).

Skills and Attributes

Excellent interpersonal skills, problem solving skills.

Highly self-motivated and conscientious person.

Proven ability to keep confidentiality.

Exceptional verbal and written communication skills including the ability to communicate effectively in a multicultural, multinational, matrix environment.

Ability to objectively coach employees and management through complex, difficult and emotional issues. Sensitivity to the need of every individual to be treated with respect and fairness.

Must have the ability to make recommendation to effectively resolve problems or issues, by using judgment that is in consistent with standards, practices, policies, procedures, regulation and law.

Must be able to manage multiple assignments simultaneously, ability to prioritize and oversee multiple projects in a fast-paced environment meet deadlines and have strong organizational skills.

Demonstrates the capacity to manage changing priorities and ambiguity while remaining calm and controlled.

Communicates a "can do" attitude and positive outlook, minimizing negative behaviours.

Demonstrates initiative and resourcefulness.

Excellent presentation skills and an ability to engage audiences.


What we offer

25 days’ paid annual leave entitlement plus bank holidays, and a further 3 paid fixed days to be taken between Christmas and New Year

Performance Related Bonus

Life Assurance of 4x Annual Salary

Private Medical Insurance with AXA

Competitive Pension Scheme

Employee Assistance Program

Permanent Health Insurance



Serb Pharmaceuticals is an equal opportunity employer. We offer competitive compensation & benefit packages, challenging opportunities and a culture of working together in a supportive way built on our strong foundation of values.