Key Account Manager- Carolinas (Emergency Medicine)

Come and Save Lives with Us!

SERB Pharmaceuticals is a growing international specialty pharmaceutical group that is a dedicated ally to healthcare providers treating patients with critical conditions, focusing on emergency care and rare diseases.  We have over 470 employees in 16 countries and a group revenue in excess of €350m.

Our portfolio 80+ rescue medicines make a real difference in the lives of patients and their caregivers and that gives every one of our employees a sense of purpose.

Our Purpose is supported by our 4 key values:

• We make patients our priority
• We act with integrity and accountability        
• We work together as one team         
• We look for better ways forward       

Broad Overview

The Key Account Manager will be responsible for promoting BTG products and for increasing the use of BTG products (CroFab, DigiFab, Cyanokit) for indications consistent with labelling within assigned territory.  Must sell and differentiate the value of BTG’s products to customer groups and individual decision makers.

This position will oversee the existing Carolinas territory and other territories subject to change. 

This position will report to the Regional Business Manager- Emergency Medicine and work closely with internal functions such as Inside Sales, Marketing, HR, Training and Sales Operations.  Externally, the Key Account Manager will maintain relationships with Customers, CSO Leadership and Vendors.

As a Key Account Manager, some of your responsibilities will include:

• Ensure effective execution of SERB’s strategies and tactics within assigned geographic area
• Develop effective business plans to execute selling strategies that are consistent with corporate brand and marketing plans and are tailored to geography and customer context
• Review and analyse market/customer data to support and execute strategic planning
• Identify key decision makers for the use of our products and conduct customer meetings within assigned territory
• Maintain current CRM records
• Achieve sales goals for all promoted products
• Foster commitment to BTG and our products
• Educate HCPs on the correct use of our products in the disease in which they are approved
• Optimize time and efficiency within a large geographic area in order to maximize impact and results
• Utilize resources for greatest sales impact
• Review and analyse data/systems/processes to identify and create business opportunities and to improve tactical implementation of strategic goals
• Comply with BTG’s code of conduct and policy guidelines
• Demonstrate in words and actions the values of BTG
• This is a customer facing position with the expectation that you will be traveling to hospitals in your territory and to various onsite company meetings
• Comply with all hospital credentialing requirements

The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.

To be successful in this role, you should demonstrate:

• Outstanding interpersonal consultative skills
• Excellent presentation/platform skills
• Ability to identify decision makers and influence decisions
• Strong business & financial acumen and analytical capabilities
• Ability to manage and prioritize workload, multi-task and manage a diverse mix of issues, responsibilities and challenges.
• Ability to creatively address problems in an organized systematic way
• Willingness and ability to work within and outside of traditional business hours

Company Benefits:

• 15 Vacation days and the ability to accrue 1 additional day of vacation earning up to a maximum of 20 day on the employee’s anniversary date each year
• Medical, Dental, Vision and other Voluntary benefits
• Paid Parental Leave
• Tuition Assistance
• Discretionary Bonus Plan
• Competitive 401(k)

Serb Pharmaceuticals is an equal opportunity employer. We offer competitive compensation & benefit packages, challenging opportunities and a culture of working together in a supportive way built on our strong foundation of values.