Come and Save Lives with Us!

SERB is a fast-growing specialty pharmaceutical company that equips healthcare providers worldwide with life-saving medicines for patients facing rare conditions and emergencies.

For over 30 years we have consistently provided emergency medicines, medical countermeasures, and the world’s leading portfolio of antidotes.

Today SERB has over 500 employees in 18 countries and group revenue in excess of €400m. With a strong presence in the US, Europe, and the Middle East, along with a global network of trusted distribution partners, we make a broad range of essential medicines available in over 100 countries.

Having The Right Culture Is As Important To Us As Having The Right Portfolio. We Are Guided By Our Four Values

• We make patients our priority
• We act with accountability and integrity
• We work together as one team
• We look for better ways forward
  
  

By expanding our reach through selective acquisitions and entering new markets, we’re not just supplying medicine; we’re improving the standard of care for more patients around the world.

We are looking for a talented Key Account Manager located in Sweden (or Denmark) to join our team and cover the Nordics.

In General, the Key Account Manager role will be :

• The Key Account Manager is responsible for the key accounts maintaining and develope a long-term relationship with KOL and relevant stakeholders, accounts, hospital centers and buying groups in the Nordic region(Finland, Sweden, Norway and Denmark).
• The Key Account Manager will actively work towards development and growth of the assigned  Serb product portfolio in the region
• Ensure the right level of product/disease knowledge to be able to support the relevant stakeholders at all time
• Keep track of, for the position, relevant internal and external rules and regulation and follow theme
• Business Planning & Analysis in the Nordic Region
  • Sales & Market plans, monthly reports, travel expense reports and CRM reports
  • Assist with development of a business-plan with short, medium & long term objectives, in line with the regional and corporate business objectives to drive future business opportunities for the product portfolio
  • Business Intelligence reports, tracking & analysis of local market

As Key Account manager Nordics (Onco-Hematology), some of your responsibilities will include:

•  “Day-to-day” activities and Implementation of local Plans
  • Carry out planned programs for the promotion assigned product lines (including new products) and the assigned territory by direct contact with clients
  • Develop & maintain a territory databaseof all contacts for each relevant product
  • Participate and maintain a territory database of all contacts for each relevant product
  • Participate in medical/pharmaceutical events (congresses symposia, seminars)
  • Obtain and provide information on the properties of promotional products
  • Adapt HQ provided marketing material to local rules and get it approved according to internal and external rules & regulations
  • Along with Marketing & Medical departments, help & implement KOL meetings plus Advocacy & Peer to Peer programs
  • Effectively utilise all relevant internal & external resources
  • Responsibility for establishing & maintaining high knowledge levels of customer base, key decision makers and key account units

• Administration
  • KOL & Ad boards : Support Marketing & Medical to ensure these are effective and well attended
  • Conduct company administration in a timely manner

• Financial (limits/mandates)
  • Make promotional spend decisions under the assigned limits, marketing targets, company procedures and the pharmaceutical law(s)
  • Bufget for projects & activities on territory to be agreed by the commercial director

• Compliance
  • Maintain an understanding of Group’s working practices, and SOPs
  • Responsible for maintaining a minimum level of Company standards
    • Adhere to the relevant national or local code of Practice, medicine act and associated company policies
    • Behave ethically & with integrity at all times
    • Act as an ambassador for Serb following SERB company values & visitor guidelines

We are always looking for talents and personalities to join on board, but if we had to sum up what we are looking for :

Technical skills

• Previous knowledge and expertise of disease areas mandatory  (oncology/hematology/neurology/supportive therapies)
• Sound knowledge of hospital business
• Previous specialty pharma sales experience with a proven track recordStrong presentation skills
• Ability and willingness to contact new and existing stakeholders, within existing and new medicine areas to build and develop long term relations
• Computer literacy
• Valid driving licences (B)

Soft Skills

• Clear and concise communication skills
• Commercially astute
• Well-organized, good team player, problem -solving approach
• Self-motivator with strong organizational skills
• Multi-tasker with Problem-solving approach
• Good presentation skills in English
• A strong “inner drive” to execute the plans

Education and experiences

• At least 5 years working experience in the pharmaceutical within Hematology or Oncology
• Experience of working in a small to medium sized Pharma Company
• Able to deliver high standard of customer service by putting the customer and patient at the heart of everything you do.
• Takes responsibility for ensuring own work/life balance.

Note:  This job description is not exhaustive and is not intended to be all-inclusive and will be subject to periodic review.  It may be amended to meet the changing needs of the business.  The post-holder will be expected to perform other related duties as discussed and mutually agreed to meet the on-going needs of the business

Location

• Homeoffice, Nordics (preferably Sweden or Denmark - 1h maximum from an international airport)
• Business travel expected ~70% of time

Serb Specialty Pharmaceuticals is an equal opportunity employer. We offer competitive compensation & benefit packages, challenging opportunities and a culture of working together in a supportive way built on our strong foundation of values.