General Manager

Come and Save Lives with Us!

SERB is a fast-growing specialty pharmaceutical company that equips healthcare providers worldwide with life-saving medicines for patients facing rare conditions and emergencies.

For over 30 years we have consistently provided emergency medicines, medical countermeasures, and the world’s leading portfolio of antidotes.

Today SERB has over 500 employees in 18 countries and group revenue in excess of €400m. With a strong presence in the US, Europe, and the Middle East, along with a global network of trusted distribution partners, we make a broad range of essential medicines available in over 100 countries.

Having the right culture is as important to us as having the right portfolio. We are guided by our four values:

• We make patients our priority
• We act with accountability and integrity
• We work together as one team        
• We look for better ways forward      

By expanding our reach through selective acquisitions and entering new markets, we’re not just supplying medicine; we’re improving the standard of care for more patients around the world.

The Opportunity

This is a unique leadership opportunity to take ownership of a growing business with a highly differentiated portfolio of essential medicines.

As General Manager, you will be responsible for the overall performance and strategic direction of SERB's Australia and New Zealand operations. You will lead commercial growth, develop market opportunities, strengthen key partnerships, and build a high-performing team while ensuring the business continues to operate to the highest ethical and regulatory standards.

This role offers significant autonomy, visibility, and influence within a global organisation, making it ideal for an ambitious healthcare leader looking to make a genuine impact.

What You'll Be Responsible For

Driving Business Growth

• Develop and execute the strategic growth plan for Australia and New Zealand.

• Identify and capture new market opportunities across hospitals, healthcare providers, pharmacy channels, and distribution networks.

• Deliver sustainable revenue growth, profitability, and market share expansion.

• Monitor market trends, healthcare policy changes, reimbursement environments, and competitive activity to inform business decisions.

Leading Commercial Success

• Build and execute annual business plans, sales objectives, and operating budgets.

• Strengthen relationships with healthcare customers, hospital procurement teams, and key decision-makers.

• Support product access initiatives that improve patient access to critical medicines.

• Ensure strong distributor performance and effective market coverage across Australia and New Zealand.

Building Strategic Partnerships

Develop and maintain trusted relationships with:

• Healthcare professionals and hospital networks

• Distribution and supply chain partners

• Industry associations and professional bodies

• Government and regulatory stakeholders

You will act as the face of SERB in the region, representing the organisation with credibility, integrity, and professionalism.

Leading People and Culture

At SERB, culture matters as much as performance.

As General Manager, you will:

• Inspire, develop, and lead a high-performing team.

• Create a culture of accountability, collaboration, and continuous improvement.

• Coach and mentor employees to support their professional growth.

• Foster an environment where people are empowered to contribute, innovate, and succeed.

Ensuring Operational Excellence

• Oversee business operations in line with Australian regulatory requirements and corporate governance standards.

• Partner with regulatory, medical, quality, and technical teams to support product registrations, market authorisations, and compliance activities.

• Ensure all commercial activities are conducted ethically and in accordance with industry regulations and company policies.

Managing Financial Performance

• Lead budgeting, forecasting, and business planning activities.

• Monitor financial performance and investment priorities.

• Deliver accurate reporting and strategic insights to senior global leadership.

• Drive disciplined decision-making while identifying opportunities for future growth.

About You

You are a commercially astute and strategically minded leader with a passion for healthcare and a track record of building successful businesses.

You thrive in entrepreneurial environments, enjoy leading through growth and change, and are motivated by the opportunity to improve outcomes for patients.

You'll Bring

Essential Experience

• Significant senior leadership experience within the pharmaceutical, biotechnology, medical device, or broader healthcare sector.

• Demonstrated success leading commercial organisations and delivering sustained revenue growth.

• Experience working within regulated healthcare environments.

• Strong understanding of the Australian healthcare system and market access landscape.

• Experience managing key customer relationships, distributors, and strategic partnerships.

Skills and Expertise

• Strong commercial and business acumen.

• Strategic planning and execution capability.

• Financial management, budgeting, and forecasting expertise.

• Outstanding stakeholder engagement and negotiation skills.

• Strong analytical thinking and problem-solving ability.

• Excellent communication and leadership skills.

Leadership Attributes

• Growth-oriented and entrepreneurial.

• Inspiring and people-focused.

• Collaborative and influential.

• Customer-centric and outcomes-driven.

• Resilient, adaptable, and action-oriented.

Highly Regarded

• Experience in specialty pharmaceuticals, hospital medicines, critical care, or niche therapeutic markets.

• Exposure to healthcare procurement environments.

• Experience supporting product lifecycle management or regulatory activities.

Why Join SERB?

Purpose-Driven Work

Every decision you make helps healthcare professionals access medicines that can save lives and improve patient outcomes.

Lead a Growing Business

Take ownership of a business with significant opportunities for expansion across Australia and New Zealand.

Make Your Mark

Enjoy the autonomy and influence to shape strategy, drive growth, and build long-term success.

Develop Your Career

Join a global organisation with ambitious growth plans and opportunities to contribute beyond the local market.

Work With Passionate People

Become part of a collaborative, values-driven organisation united by a shared commitment to patients and healthcare professionals.

Ready to Make an Impact?

If you're an experienced healthcare leader looking for an opportunity to drive business growth, inspire teams, and contribute to a company whose products genuinely save lives, we would love to hear from you.

Join SERB and help us deliver life-saving medicines to the patients who need them most.

Serb Pharmaceuticals is an equal opportunity employer. We offer competitive compensation & benefit packages, challenging opportunities and a culture of working together in a supportive way built on our strong foundation of values.