Medical Science Liaison, Rare Emergency Medicine / Northeast

Critical Needs. Immediate Action.

SERB is a fast-growing global specialty pharma company designed to address rare and urgent conditions by delivering life-saving medicines when time and complexity leave no room for failure.

With global operations spanning more than 100 countries, we serve patients and clinicians by ensuring our 70+ life-saving medicines reach those who need them — with urgency and reliability. Beyond hospitals, SERB supports first responders, public health agencies, and defiance organisations through its broad portfolio of antidotes and deep expertise in emergency preparedness and stockpiles. 

Having the right culture is as important to us as having the right portfolio. We are guided by our three core values:

• Patients First, Always
  Patients are not a concept — they are why we act, especially when time matters most.
• Impact Focused
  We are agile, entrepreneurial, and disciplined - working smart and learning continuously to deliver results that matter, with the consistency, quality, and trust that critical care demands.
• Team Powered 
  We go the extra mile - together - because our shared commitment drives extraordinary outcomes. 

Our growth is driven by selective acquisitions and geographic expansion, powered by teams who go the extra mile to keep critical medicines available worldwide. 

The Medical Science Liaison (MSL) is a member of a field-based team of clinician scientists who function as an extension of the Medical Affairs organization. MSLs are responsible for developing and enhancing professional relationships with medical thought leaders involved in various phases of product development. MSLs provide medical information through scientific exchange, and clinical/scientific support for SERB Pharmaceuticals and the Medical Affairs department.

• This position will report to the MSL Team Lead-Rare Emergency Medicine and will participate in pre-launch and launch initiatives as well as provide medical support for approved products.

• This is a field-based position covering Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, Washington DC, Virginia, West Virginia, North Carolina and South Carolina and requires a professional with established personal and scientific credibility to interact with thought leaders and academic centers of excellence.

• Residency near or access to a major airport is required.

As a Medical Science Liaison, your responsibilities will include: 

KOL Development and Field Engagement

• Identify and develop peer-to-peer relationships with key opinion leaders (KOLs) and healthcare providers within the therapeutic area.
• Provide clinical presentations and information in response to unsolicited questions (as appropriate) in academic, community, and healthcare provider settings in both group and one-on-one situations.
• Participate in medical education for healthcare professionals (HCPs) through on-site presentations at healthcare institutions, investigator meetings, national conferences, advisory boards, or regional meetings.
• Provide scientific support for additional activities such as medical congress staffing, advisory boards, and sales training initiatives.

Scientific Expertise

• Communicate emerging data and clinical experience with our products through scientific exchange and peer-to-peer interactions discussing benefits and risks in an objective manner.
• Acquire a broad understanding of local and national protocols and standards of clinical practice and trends in disease management.   
• Engage in regular professional self-development as it pertains to one’s area of expertise.
• Maintain up to date and high-level knowledge of all pertinent therapeutic areas including emerging areas of research, therapeutic issues and trends, and competitive landscape.

Medical Affairs Planning

• Develop and execute territory plans in alignment with Medical Affairs strategy with an overarching objective of improving patient outcomes through enhanced customer (HCP) engagement, scientific and clinical discussions, and clinical education of HCPs. 
• Provide support for data generation activities (company-sponsored studies, collaboration studies, ISS).
• Contribute to the development of the US Medical Plan and provides input into local strategies and tactics.
• Where needed, manage relevant budget to enable execution of Medical Plan tactics as part of the wider Medical Affairs team strategy.
• Interact with HCPs as a scientific resource to support activities aligned with the Medical Plan including advisory boards, speaker development and clinical trials

Standards

• Adhere to and report on any assigned performance metrics/KPIs in a timely manner.
• Identify and communicate key clinical and research issues and insights from KOLs to appropriate departments
• Ensure compliance with SERB SOPs, Compliance, Legal, Finance and Regulatory programs.
• Ensure accounting of personal travel finances and reporting of external spend to the designated accounting system. 
• Consistently act to enhance SERB Pharmaceuticals’ image as an advocate of medical advancement by using knowledge of product, disease state and pipeline products to engage healthcare providers in meaningful scientific exchange of information.
• Document and forward reports of adverse events and product complaints according to SERB’s policy to ensure safe and effective use of SERB Pharmaceuticals' products.
• Behave ethically and with integrity at all times.
• Prepares timely reporting according to the company needs. 

The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. 

To be successful in this role, you should demonstrate: 

• Advanced degree (PharmD, MD/DO, PhD or equivalent) or License (RN, NP, CNP, PA or equivalent) with a minimum of a master’s degree (or equivalent) and a minimum of 5 years’ experience in clinical practice
• Demonstrated scientific and medical acumen preferably with a publication and teaching record  
• Clinical acumen; preferably having clinical patient care experience, or healthcare experience working in a complex healthcare delivery system
• Demonstrated ability to master new therapeutic areas
• MSL or comparable industry experience is preferred
• Outstanding interpersonal consultative and communication skills (verbal and writing)
• Excellent presentation/platform skills
• Sincere desire for self-motivated continuous scientific, technical and medical learning 
• Strong teaching acumen with focus on practical learning 
• Demonstrated ability to develop trust and relationships with opinion leaders in disease states of interest
• Ability to manage and prioritize workload, multi-task and manage a diverse mix of responsibilities and challenges 
• Ability to identify and creatively address problems in a systematic way 
• Highly self-motivated and ability to work autonomously
• Willingness and ability to work within and outside of traditional business hours, both as part of a team and independently
• Understanding of regulatory requirements for field-based personnel

Company Benefits

• Vacation, Personal and Sick time
• 15 Paid Company Holidays
• Medical, Dental, Vision and other Voluntary benefits
• Paid Parental Leave
• Tuition Assistance
• Discretionary Bonus Plan
• Competitive 401(k), $1 for $1 up to 6% of pay. The safe harbour match is vested immediately. In addition, SERB also offers a discretionary match of up to 4% of pay which vests 20% a year for 5 years.

Serb Pharmaceuticals is an equal opportunity employer. We offer competitive compensation & benefit packages, challenging opportunities and a culture of working together in a supportive way built on our strong foundation of values.