Medical Science Liaison

Come and Save Lives with Us!

SERB is a fast-growing specialty pharmaceutical company that equips healthcare providers worldwide with life-saving medicines for patients facing rare conditions and emergencies.

For over 30 years we have consistently provided emergency medicines, medical countermeasures, and the world’s leading portfolio of antidotes.

Today SERB has over 500 employees in 18 countries and group revenue in excess of €400m. With a strong presence in the US, Europe, and the Middle East, along with a global network of trusted distribution partners, we make a broad range of essential medicines available in over 100 countries.

Having the right culture is as important to us as having the right portfolio. We are guided by our four values:

• We make patients our priority
• We act with accountability and integrity
• We work together as one team        
• We look for better ways forward      

By expanding our reach through selective acquisitions and entering new markets, we’re not just supplying medicine; we’re improving the standard of care for more patients around the world.

The field based “Medical Science Liaison” is responsible for supporting the safe and effective use of SERB Pharmaceutical therapies (Oncology/Hematology) focusing on communicating complex medical and scientific information to healthcare professionals and is focused on enhancing patient outcomes through improved customer (HCP) engagement. The MSL will spend most of his/her time in the field to provide direct medical support to the sales, commercial and trade field teams. This position will report to the Sr. Director, Medical Affairs. Applicants should live near Chicago, Detroit, or New York Areas, to support the Northern regions of the US.

As Medical Science Liaison, your responsibilities will include: 

• The Medical Science Liaison (MSL) will provide evidence-based scientific and medical support to the field-based sales, commercial and trade teams primarily out in the field to enhance and strengthen the medical coverage for the SP product line.
• Identify new and upcoming KOLs/KOIs and develop professional relationships based on bi-directional scientific exchange and patient interest as well as continue to foster and deepen ongoing relationships with established KOLs/KOIs to ensure a consistent, reliable, influential, and trustworthy resource of experiential knowledge and expertise.
• Responsible for executing the field medical support strategy with an overarching objective of improving patient outcomes through enhanced customer (HCP) engagement, scientific and clinical discussions, and clinical education of HCPs.
• Engage with assigned members from commercial, sales and trade on a regular basis (or within assigned territory) to ensure alignment with their HCP engagement strategy and to ensure the medical support needs are sufficiently covered and gaps identified for further medical support.
• Adhere to and report on any assigned performance metrics/KPIs in a timely manner as well as explore other ways and KPIs in which to demonstrate the value of medical affairs and delivery of goals and objectives • Provide meaningful support, engagement and presence at assigned conferences, symposia, and other medical education/support events as assigned.
• Provide a summary of any insights gained from engagement with HCPs/KOLs and maintain an organized collection of info (such as conference summaries, HCP/KOL meeting notes, etc) and adhere to agreed information dissemination protocols in a timely manner. The MSL is expected to keep a log with a summary of interactions with all HCPs.
• Execute assigned customer-facing training sessions in a timely fashion as well as identify additional opportunities with customers and internal teams (commercial, sales, and trade) for continuing education and training. • Build, maintain and manage effective professional peer-peer relationships with contracted External Experts (EE), or Key Opinion Leaders (KOL) engaging in bi-directional scientific/educational exchange.
• Responsible for ensuring he/she is operating in compliance with BTG SOPs, Compliance, Legal, Finance and Regulatory programs.
• Engage in regular professional self-development as it pertains to one’s area of expertise and SP product line through continuing education, quarterly internal journal clubs, and conference attendance.
• Accurate accounting of personal travel finances and reporting of external spend to the designated accounting system.

To be successful in this role, you should demonstrate: 

• Terminal degree in clinically related area preferred (PharmD, PhD, MD/DO) or bachelor’s degree considered with significant experience.
• Oncology/Hematology experience preferred
• Demonstrated scientific and medical acumen preferably with a publication and teaching record.
• Clinical acumen; preferably having clinical patient care experience, or healthcare experience working in a complex healthcare delivery system.
• Demonstrated ability to master new therapeutic areas.
• Industry experience in a clinical, medical, or scientific role preferred
• Outstanding interpersonal consultative and communication skills (verbal and writing)
• Excellent presentation/platform skills
• Sincere desire for self-motivated continuous scientific, technical and medical learning
• Strong teaching acumen with focus on practical learning
• Ability to manage and prioritize workload, multi-task and manage a diverse mix of issues, responsibilities, and challenges
• Ability to identify and creatively address problems in an organized systematic way
• Willingness and ability to work within and outside of traditional business hours as well as be part of a team and independently

Company Benefits

• Hybrid Working
• Vacation, Personal and Sick time
• 15 Paid Company Holidays
• Medical, Dental, Vision and other Voluntary benefits
• Paid Parental Leave
• Tuition Assistance
• Discretionary Bonus Plan
• Competitive 401(k), $1 for $1 up to 6% of pay. The safe harbour match is vested immediately. In addition, SERB also offers a discretionary match of up to 4% of pay which vests 20% a year for 5 years.

Serb Pharmaceuticals is an equal opportunity employer. We offer competitive compensation & benefit packages, challenging opportunities and a culture of working together in a supportive way built on our strong foundation of values.