Medical Science Liaison- New York City

Come and Save Lives with Us!

SERB Pharmaceuticals is a growing international specialty pharmaceutical group that is a dedicated ally to healthcare providers treating patients with critical conditions, focusing on emergency care and rare diseases.  We have over 470 employees in 16 countries and a group revenue in excess of €350m. ($382m USD)

Our portfolio 80+ rescue medicines make a real difference in the lives of patients and their caregivers and that gives every one of our employees a sense of purpose.

Our Purpose is supported by our 4 key values:

• We make patients our priority
• We act with integrity and accountability        
• We work together as one team         
• We look for better ways forward       

Broad Overview 

The field based “Medical Science Liaison” is responsible for supporting the safe and effective use of SERB’s therapies focusing on communicating complex medical and scientific information to healthcare professionals and is focused on enhancing patient outcomes through improved customer (HCP) engagement. The MSL will spend most of his/her time in the field to provide direct medical support to the sales, commercial and trade field teams.   

• This position will report to the Sr. Director, Medical Affairs. 

• Providing medical affairs support for the launch of Aurlumyn® (iloprost) as well as later supporting SERB's existing acute care portfolio.   

• States this individual will cover subject to change 

As the Medical Science Liaison, some of your responsibilities will include: 

• The Medical Science Liaison (MSL) will provide evidence-based scientific and medical support to the field-based sales, commercial and trade teams primarily out in the field to enhance and strengthen the medical coverage for the SP product line.  

• Identify new and upcoming KOLs/KOIs and develop professional relationships based on bi-directional scientific exchange and patient interest as well as continue to foster and deepen ongoing relationships with established KOLs/KOIs to ensure a consistent, reliable, influential, and trustworthy resource of experiential knowledge and expertise.  

• Responsible for executing the field medical support strategy with an overarching objective of improving patient outcomes through enhanced customer (HCP) engagement, scientific and clinical discussions, and clinical education of HCPs.  

• Engage with assigned members from commercial, sales and trade on a regular basis (or within assigned territory) to ensure alignment with their HCP engagement strategy and to ensure the medical support needs are sufficiently covered and gaps identified for further medical support.  

• Adhere to and report on any assigned performance metrics/KPIs in a timely manner as well as explore other ways and KPIs in which to demonstrate the value of medical affairs and delivery of goals and objectives  

• Provide meaningful support, engagement and presence at assigned conferences, symposia, and other medical education/support events as assigned.  

• Provide a summary of any insights gained from engagement with HCPs/KOLs and maintain an organized collection of info (such as conference summaries, HCP/KOL meeting notes, etc) and adhere to agreed information dissemination protocols in a timely manner. The MSL is expected to keep a log with a summary of interactions with all HCPs.   

• Execute assigned customer-facing training sessions in a timely fashion as well as identify additional opportunities with customers and internal teams (commercial, sales, and trade) for continuing education and training.  

• Build, maintain and manage effective professional peer-peer relationships with contracted External Experts (EE), or Key Opinion Leaders (KOL) engaging in bi-directional scientific/educational exchange.    

• Responsible for ensuring he/she is operating in compliance with SERB SOPs, Compliance, Legal, Finance and Regulatory programs.   

• Engage in regular professional self-development as it pertains to one’s area of expertise and SP product line through continuing education, quarterly internal journal clubs, and conference attendance.  

• Accurate accounting of personal travel finances and reporting of external spend to the designated accounting system.  

The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. 

To be successful in this role, you should demonstrate: 

• Terminal degree (MD/DO, DNP, NP/PA, PhD, PharmD) preferred; master’s/bachelor’s degree required 

• Recent clinical acumen or industry experience within Burn Centers/Burn Units (required) 

• Understanding of Hospital/Healthcare System P&T formulary process and patient care pathways preferred. 

• Capability to speak to clinical parties in a professional yet peer manner  

• Experience work with cross functional teams  

• Excellent presentation/platform skills (scientific data) 

• Ability to manage and prioritize workload, multi-task and manage a diverse mix of issues, responsibilities, and challenges  

• Willingness and ability to work within and outside of traditional business hours as well as be part of a team and independently  

• Travel 50%-60% during product launch year 

Company Benefits: 

• Vacation, Sick and Personal Time 

• Medical, Dental, Vision and other Voluntary benefits 

• Paid Parental Leave 

• Tuition Assistance 

• Discretionary Bonus Plan 

• Competitive 401(k) 

#LI-Remote

Serb Pharmaceuticals is an equal opportunity employer. We offer competitive compensation & benefit packages, challenging opportunities and a culture of working together in a supportive way built on our strong foundation of values.