Regional Business Director - Rare Emergency Medicine, Northeast

Come and Save Lives with Us!

SERB is a fast-growing specialty pharmaceutical company that equips healthcare providers worldwide with life-saving medicines for patients facing rare conditions and emergencies.

For over 30 years we have consistently provided emergency medicines, medical countermeasures, and the world’s leading portfolio of antidotes.

Today SERB has over 500 employees in 18 countries and group revenue in excess of €400m. With a strong presence in the US, Europe, and the Middle East, along with a global network of trusted distribution partners, we make a broad range of essential medicines available in over 100 countries.

Having the right culture is as important to us as having the right portfolio. We are guided by our four values:

• We make patients our priority
• We act with accountability and integrity
• We work together as one team        
• We look for better ways forward      

By expanding our reach through selective acquisitions and entering new markets, we’re not just supplying medicine; we’re improving the standard of care for more patients around the world.

Broad Overview 

The field-based Regional Business Director is responsible for leading a geographic region (Northeast) of Key Account Managers in promoting SERB Pharmaceuticals products to maximize sales in keeping with our values, policies, and SOPs.

As the Regional Business Director, your responsibilities will include: 

• Managing all business activities and driving results within geographic area of responsibility
• Management of Sales Competency and Career Ladder guide achievement for Key Account Managers in your region
• Lead engagement and education of the P&T hospital decision makers for successful product adoption of SERB products
• Ensure effective execution of SERB Pharmaceuticals strategies and tactics within assigned geographic area
• Set clear direction, provide constructive feedback, communicate, train, guide, inspire and hold accountable sales personnel in order to maximize sales and team performance
• Develop effective business plans to execute selling strategies that are consistent with corporate brand and marketing plans and are tailored to geography and customer context
• Recruit and hire individuals to fill vacancies within the region
• Provide integrated leadership across the organization
• Ensure field is compliant with SERB Pharmaceuticals promotional guidelines & SOPs
• Interact with key customers critical to the business
• Meet short term objectives while demonstrating commitment to SERB’s longer term strategic objectives
• Responsible for pulling through any performance based contracting strategy when appropriate
• Implement sales objectives by coordinating and aligning the efforts and activities of various sales operations, trade, managed care, scientific and training and development support
• Ensuring that all interactions and engagements are carried out in a professional, efficient, courteous manner and that all work is accomplished with quality and in accordance with SERB values
• Identify gaps in performance and devise appropriate interventions including coaching, training and performance management
• Provide key market insights and field feedback to marketing and leadership teams
• Review and analyze data/systems/procedures to support idea generation and implementation of strategic and tactical objectives
• Track established metrics and program effectiveness and ROI.
• Develop the skills and knowledge of KAMs to improve effectiveness in sales execution
• Serve as the product knowledge expert for Emergency Medicine products supporting the KAMs within your geographic area of responsibility
• Visit customers with field sales personnel to ascertain sales effectiveness
• Ensure flawless collaboration with key stakeholders including Marketing, Commercial Development, MSL, Medical, Legal and Regulatory to build and implement integrated engagement strategy
• Ensuring that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with Company Values
• This position requires ~75% of travel in large multi-state regions

The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. 

To be successful in this role, you should demonstrate: 

• Bachelor's degree with a master’s degree preferred
• 5+ years of Sales Leadership experience
• Strong Leader with demonstrated team formation and leadership
• Proven track record in Acute Care Hospital Complex Sale Model 
• Corporate experience in marketing, sales ops, training or other commercial functions highly preferred
• Direct experience in building the sales and overall commercial capabilities for an emerging pharmaceutical company is a plus
• Experience with associations within the biotech, pharmaceutical or medical device arena
• Experience managing large territories and diverse product offerings that will require up to 75% travel
• Ability to lead and inspire individuals to achieve organizational goals
• Strong business & financial acumen and analytical capabilities
• Ability to review and analyze data / information, understand the business implications, create and execute actionable plans and measure the results
• Ability to communicate clearly and effectively with a variety of styles, professional and educational levels
• Ability to manage and prioritize workload, multi-task and manage a diverse mix of issues, responsibilities and challenges
• Ability to creatively address problems in an organized, systematic way
• Collaborative style, responsive, considerate, flexible, assertive and personable

EEO Disclaimer 

SERB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic protected by federal, state, or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment requirements, or otherwise participating in the employee selection process, please direct your inquiries to the HR Department. 

Serb Pharmaceuticals is an equal opportunity employer. We offer competitive compensation & benefit packages, challenging opportunities and a culture of working together in a supportive way built on our strong foundation of values.