Supply Planning Manager

Come and Save Lives with Us!

SERB is a fast-growing specialty pharmaceutical company that equips healthcare providers worldwide with life-saving medicines for patients facing rare conditions and emergencies.

For over 30 years we have consistently provided emergency medicines, medical countermeasures, and the world’s leading portfolio of antidotes.

Today SERB has over 500 employees in 18 countries and group revenue in excess of €400m. With a strong presence in the US, Europe, and the Middle East, along with a global network of trusted distribution partners, we make a broad range of essential medicines available in over 100 countries.

Having the right culture is as important to us as having the right portfolio. We are guided by our four values:

• We make patients our priority
• We act with accountability and integrity
• We work together as one team        
• We look for better ways forward      

By expanding our reach through selective acquisitions and entering new markets, we’re not just supplying medicine; we’re improving the standard of care for more patients around the world.

Broad Overview 

The Supply Planning Manager is expected to work closely with cross-functional teams to develop and maintain an integrated volume plan across Commercial and Clinical Supply. This role primarily supports Commercial / Clinical supply planning activities while also contributing to new product launches. The position plays a key role in aligning supply plans with business priorities to ensure continuity of supply.

Moreover, this position ensures consistent and complete demand-supply reconciliation monthly – integrating requirements to availability, liaising with the S&OP process facilitators to align all internal departments on risks and opportunities.

As such, the Supply Planning Manager:

• Monitors suppliers network relationship
• Leads the supply planning process for both commercial and clinical needs
• Fosters and maintains good-standing relationship with the Sales and Operational Planning process owners
• Key member of the Trial Team for products in development.
• Interlocks suppliers’ capacity to support business growth
• Contributes to process improvement initiatives within a rapidly growing organization

The Supply Planning Manager is in direct contact with the whole Supply Chain department. This position endorses the transversal business partner role with Commercial, Quality, Regulatory and Finance teams within this perimeter.

This individual is expected to work out of our Conshohocken HQ office on a hybrid schedule 3 days in office.

As Supply Planning Manager, your responsibilities will include: 

• Operational Supply Planning
  • Establish and maintain a regular review process for supply plans against sales forecasts and confirmed orders
  • Lead recurring Demand & Supply Reconciliation meetings, identifying short-term constraints and presenting mitigation plans to the business.
  • Review KPIs with different suppliers and schedule regular steering committees
  • Lead primary and secondary labelling operations for clinical trial materials in alignment with GMP and protocol requirements.
  • Manage clinical kit packaging activities, ensuring accuracy, compliance, and on-time availability
  • Oversee storage, handling, and inventory of clinical drug product (including naked vials), ensuring compliance with clinical protocols and GMP requirements.

• Inventory Planning
  • Define the planning strategies at a “customer-sourcing unit-SKU” level based on forecasts and replenishment strategy (make-to-order vs make-to-forecast)
  • Track and reconcile inventory across manufacturing, packaging, depots, and clinical sites
  • Translate clinical study protocols into supply and inventory requirements
  • Lead reduction of slow-moving and obsolete inventory by driving cross-functional action plan

• Products availability operations
  • Coordinate upstream transport operations between suppliers and distribution warehouse(s) if necessary
  • Manage supply forecasts, including creation, updates, cancellations, and communication in alignment with supplier agreements
  • Administer purchase orders, ensuring accurate creation, modification, cancellations, and timely communication with suppliers

• Sourcing Network management
  • Supply agreements setup and renewals in coordination with Legal and Procurement team
  • Lead supplier steering committees to strengthen relationships, improve performance, and drive process optimization.
  • Facilitate cost-of-goods revisions by liaising with the Supply Chain Director and suppliers for consistent and accurate information flow
  • Manage clinical manufacturing and packaging network to ensure study supply readiness
    
    
• Operational and Financial performance
  • Define necessary KPIs and report on weekly and/or monthly basis
  • Support annual budget planning through detailed cost-of-goods analysis and supplier-level cost updates

• Projects
  • Active member and facilitator for new product integrations
  • Coordination with cross-functional partners for development and/or tech-transfers projects
  • Coordination with Program management and Regulatory teams
  • Serve as the owner of supply plans and timelines to ensure all product-availability prerequisites are met  
    
    
• Systems and capabilities
  • Roll out and strengthen key IT systems to help in supply planning activities in direct relation
  • Partner with IT to automate demand- and supply-related data flows across digital systemsEnsure all master data is in place for uploading demand in different system

The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. 

To be successful in this role, you should demonstrate: 

• Bachelor's degree in Supply, Trade, Logistics or a related field
• Relevant experience in clinical trials / pharmaceutical products environment
• APICS certification (CPIM or CSCP) strongly preferred

• Pharmaceutical products environment (GMPs and GDPs)
• ERPs good knowledge (SAP, SAGE, …)
• Microsoft Office solutions

• Ability to evolve in an international environment
• Good knowledge of the US healthcare supply chain
• Transversal management skills and ability to work with other departments
• Analytical, communication, networking and interpersonal skills
• Rigorous and results driven

Company Benefits

• Hybrid Working
• Vacation, Personal and Sick time
• 15 Paid Company Holidays
• Medical, Dental, Vision and other Voluntary benefits
• Paid Parental Leave
• Tuition Assistance
• Discretionary Bonus Plan
• Competitive 401(k), $1 for $1 up to 6% of pay. The safe harbour match is vested immediately. In addition, SERB also offers a discretionary match of up to 4% of pay which vests 20% a year for 5 years.

Serb Pharmaceuticals is an equal opportunity employer. We offer competitive compensation & benefit packages, challenging opportunities and a culture of working together in a supportive way built on our strong foundation of values.